Planet PDF Forum Planet PDF Forum
  New Posts New Posts RSS Feed - Printed PDF output text not level
  FAQ FAQ  Forum Search   Register Register  Login Login


Hi, welcome to the Foxit Planet PDF Forum. If you have PDF or Adobe Acrobat questions then the right place to ask them is here, in this forum.

Printed PDF output text not level

 Post Reply Post Reply
Author
Ulsinus View Drop Down
New Member
New Member


Joined: 03 Jun 2018
Location: united kingdom
Points: 1
Post Options Post Options   Quote Ulsinus Quote  Post ReplyReply Direct Link To This Post Topic: Printed PDF output text not level
    Posted: 03 Jun 2018 at 6:46pm
Hi!

Here's a thing. 

When I print a PDF of say a document of text I get a strange result.

Instead of the text being at right angles to the page edge the text 'slopes' upwards about 5° from the baseline.

It only happens with PDF files — other file types such as .doc print as expected.

I've tried printing the same files from a different computer — a MacBook pro — over WIFI I get the same result.

The printer is a postscript laser printer connected to a USB port of a Mac desktop computer working as a print server.

Grateful for the help and guidance of forum members.

Many thanks
Back to Top
Sponsored Links


Back to Top
kevindebenu View Drop Down
New Member
New Member
Avatar

Joined: 14 Mar 2012
Location: South Africa
Points: 10
Post Options Post Options   Quote kevindebenu Quote  Post ReplyReply Direct Link To This Post Posted: 17 Jul 2018 at 11:30am
Hello Ulsinus,

This is a strange issue indeed.

You mentioned that the problem only happens with PDFs. This could be a clue to identify where the problem is. When a PDF is printed on a PostScript printer, usually Acrobat will convert the PDF to PostScript and send the PostScript directly to the printer.

Other software, like MS word, would use the print functionality in the operating system, and the OS would generate the PostScript for the printer.

So the rotation seems to be caused by some extra PostScript that is being added to the file generated by the application used to print the PDF.

It's difficult to pinpoint exactly where this could be happening. The best course of action would be to use a process of elimination.

If possible, are you able to try the same printer but on a different Mac? If the problem still happens then that would isolate the problem to the printer itself.

Alternatively, is it possible to try the same Mac but using a different PostScript printer of the same make/model? If the problem still happens in this scenario the issue can be isolated to the Mac.

One quick fix might be to remove the printer from the print settings on the Mac, and then add the printer again. This would reset the printer preferences and could fix the issue.

Another idea would be to try and get the PostScript file before it is sent to the printer. Maybe there is a print to file option, or some tool that could retrieve the printer spool file? If a PostScript viewer was used on the file and the text is rotated there, that would further isolate the issue. We could help you analyse the PostScript to see what command has been added to rotate the text in the way you described.

Regards,
Kevin Newman
Foxit Software
Back to Top
 Post Reply Post Reply
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 11.10
Copyright ©2001-2017 Web Wiz Ltd.

This page was generated in 0.016 seconds.