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IE previewprocessing a page. Invalid ColorSpace

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dd* View Drop Down
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Joined: 29 Jul 2016
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    Posted: 29 Jul 2016 at 4:08am

IE preview Message displays Adobe Acrobat There was an error processing a page. Invalid ColorSpace

 

Workflow

Users colour scan documents at a Canon MFD

Scanned Format is PDF files

Resolution 300x300

Scan content is set to: Text

Documents contain a mixture of text and graphics. The graphics include peoples signatures, design plans, calendar schedules images and photos.

 

Environment

IE 11

Adobe Reader 11

Adobe Professional 11

Windows 7 64bit

 

Steps:

In IE select the pdf file, click Preview

The result:

Progress bar loads

Message displays Adobe Acrobat There was an error processing a page. Invalid ColorSpace

uploads/3047/ie_preview_Adobe_Acrobat_There_was_an_error_processing_a_page._Invalid_ColorSpace.jpg

 

 

When this message displays the front page has either a colour font, or a persons signature (in pen the reason its been scanned)

 

Ive researched the web and some responses are resave the PDF file.

For one PDF file that’s ok, however are 1000s of these PDF files, therefore this isn’t a viable solution. Also users scan daily therefore this is an ongoing process.

 

Does anyone know how I can debug and isolate the cause

Or know of a solution.

Let me know if you need me to do anything else.

Thanks

--dd

 

 

 



Edited by dd* - 29 Jul 2016 at 4:14am
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