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Blocked Pdfs

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pblaeser View Drop Down
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Joined: 25 Oct 2012
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    Posted: 25 Oct 2012 at 7:23pm
some clients have been complaining that the form I send them is blocked and they cannot save it. is there a way of unblocking this, or reducing security so that they can just email me the file instead of printing it?
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gkaiseril View Drop Down
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Post Options Post Options   Quote gkaiseril Quote  Post ReplyReply Direct Link To This Post Posted: 25 Oct 2012 at 7:53pm
If they are using Adobe Reader, the form is not locked. Reader is very descriptive of what Adobe Reader does. It is a PDF Reader program.
If you want to allow someone with Adobe Reader to be able to save a filled in form or email that form you either need to use the "Distribute Form" feature of Acrobat or apply Extended Reader Rights to the form using Acrobat 8 Professional or better for forms for which you have 500 or less returns. If you are going to receive over 500 forms returnded, then you need to puchase LiveCycle Server to add the Extended Reader Rights.
You could also try to get the users to upgrade to Adobe Reader XI and not special rights are required with that version.
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